MyDealer:
The RDO Service Promise
You’ve invested in a premium piece of equipment, so protect your investment with trusted service and high-quality parts.
At RDO Equipment, we understand the importance of reliability when it comes to your equipment and that downtime means lost revenue. That’s why we aim to get you back on the job sooner with convenient scheduling, fast diagnostics, and efficient repairs.
Our team of highly trained and skilled service experts is ready to partner with you. At RDO Equipment, we value our reputation for quality work and are committed to exceptional customer service.
Whether it’s routine preventative maintenance, annual inspections, or anything in between, our knowledgeable equipment service experts are here to care for your fleet, so you can focus on getting the job done.
The service team you deserve
RDO Equipment has established a network of 28 branch locations servicing various Australian states and territories. Our factory-trained and certified technicians are supported by a team of parts interpreters, schedulers, and product specialists, all working behind the scenes to ensure you get back on the job as soon as possible with parts and workmanship that keep your investment performing at its best.
With RDO Equipment, you have the option of having our team come to you in one of our 100+ service vehicles, or even one of our three planes if you operate in Australia’s most remote or seasonally inaccessible regions. We continue to invest significantly in modern facilities, equipping your local service team to deliver the best outcomes for you. We also have trucks available to assist with transport in many cases.
So, why wait? Partner with RDO Equipment today and experience the difference that quality service and expert care can make. Reach out to your nearest branch or schedule a service through our website, and let us help you keep your equipment running smoothly and efficiently. Your uptime is our priority, and we are dedicated to ensuring your success every step of the way.
As part of our ongoing commitment, RDO now offer a Service Workmanship Guarantee on all standard repair services performed by RDO technicians.
Services to get you up and running
 Technical Support Our technical support team is here to get you up and running. You can reach us on 1800 626 576 between 8:00am – 5:00pm AEST from Monday to Friday. |  Connected Support™ With Connected Support™, know that we’ve got your back when it comes to keeping your John Deere equipment running. Turning on JDLink™ connectivity enables us to provide proactive support and remotely diagnose your John Deere equipment whenever and wherever you are. |  Customer Service ADVISOR™ Customer Service ADVISOR™ is a digital database of operator, diagnostic and technical manuals. This subscription allows users to perform self-repair – all on your own in the workshop or in the field. |
10 reasons to choose RDO Equipment Service
Certified Technicians Service technicians are factory-trained and certified to work on your specific product. | Factory Updates Access to the latest diagnostic information, specifications and factory updates. | Specialised Tooling Access to specialised tooling ensuring the fastest repair times. | Complete Parts Solution A solution for any machine and any budget. | Custom Solutions Direct conduit to the OEM for bespoke issue resolution. |
National Network Our comprehensive network means that chances are, we have a branch near you. | Machine Health Machine health analysis through oil condition monitoring and fault code diagnostics. | Resale Value Maintain the highest resale value of your equipment assets. | Workmanship Guarantee Our quality workmanship is guaranteed. Learn more about our Service Workmanship Guarantee. | Extended Warranty Consider benefits of extended warranty when fitted by our |
Raymond, Archies Produce
We are your partner as you grow and build the world.
🌟 Congratulations Damian! 🌟
John Deere Construction & Forestry Service Technician of the Year 🏆
Growing up around machinery in rural Queensland, Damian’s passion led him to RDO Equipment in Roma, where he’s honed his skills on John Deere gear. He’s committed to mentoring apprentices and helping them reach their full potential.
👏 Well done to Damian and all our amazing finalists, you make us proud!
🚜💥 Wrenches out, skills up!
Our Service Techs don’t just fix machines; they keep industries moving. That’s why our training program is next-level. From diagnostics to hands-on repairs, we’re building a crew that’s ready for anything.
Swipe to see what training looks like at RDO 👇
Real tools. Real teamwork. Real growth.
#RDOequipment #TechLife #ServiceTech #HeavyMachinery #JohnDeere #WorkshopVibes #CareerGoals #SkilledTrades #TrainingDay #RDOcrew
🌱 Emerging Crops in Focus! 🌾
We’re proud to be partnering in this exciting Winter Spices Field Walk in Emerald this Thursday, 11th Sept!
🚜 Planting in action with our Monosem planter
🌾 Trials also seeded with Dawn DuoSeed air seeder units
Come check out the tech driving tomorrow’s cropping systems!
#AgTech #FieldDay #EmergingCrops #Monosem #DawnDuoSeed #CropInnovation #CQAg #PrecisionPlanting #FarmingFuture #EmeraldAg
Growing up on her family’s Merino sheep farm, Abbey Smith has always had a deep connection to agriculture. Now a fourth-year service apprentice at RDO Equipment Toowoomba, she’s developing specialised skills in precision agriculture systems that are shaping the future of farming.
Abbey began her journey in the dealership’s tool store and quickly embraced the apprenticeship opportunity. She thrives on the challenge, the variety of her work, and the knowledge that her efforts help farmers and local communities succeed.
👏🏆 Congratulations to Abbey, who is a finalist in the Service Apprentice category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #AbbeySmith #JohnDeereAustralia #RDOToowoomba #ApprenticeTechnician #PrecisionAg #GreenBlooded #Finalist2025
We’re excited to celebrate the move of our RDO Equipment branch into a new home in Emerald. For decades, we’ve had the privilege of working alongside the local farming community, supporting generations of producers with trusted machinery, expertise, and service.
Our new branch is more than just a facility; it’s a space to strengthen connections, serve our customers better, and continue building the heritage and community that make Emerald so special.
We look forward to many more years working alongside the people of Emerald, celebrating the past, and shaping the future together.
📍 2 Chalcedony Road, Emerald QLD
With nearly 16 years’ experience on heavy machinery, Cameron Wood joined RDO Equipment Townsville three years ago and has since built a reputation for outstanding service across North Queensland.
Now working as a Field Service Technician, Cameron thrives on travelling the region to keep customers up and running. His commitment to quality work recently saw him assist five different customers in Richmond in just one week — all to the same high standard.
👏🏆 Congratulations to Cameron, who is a finalist in the Construction & Forestry Service Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #CameronWood #JohnDeereAustralia #MountStJohn #CFTech #GreenBlooded #Finalist2025
Delivery day! Our Lismore branch team just delivered a new CH570T cane harvester to long time John Deere and RDO supporter Damian Macrae of Casino NSW.
A shoutout to Maclean Service Manager Keith Maclaren for sharing his expertise on the handover and all the support from both the Lismore, Bundaberg and Maclean branches.
Damian, and his team of leading hand Jack and operator Brodie, can`t wait to get it into the field - when the ground dries out!
#rdoequipmentaustralia #johndeere #canegrowing #agriculture #aglife #CH570T #caneharvest #harvest #australia #rdoequipment
Just 18 months ago, Tracy Hogan had never been near farm machinery, but today she’s thriving as a Parts Interpreter at RDO Equipment in Emerald, QLD.
With a background in aviation parts and service, Tracy brought with her a strong work ethic and a deep appreciation for agriculture. Since relocating from Mount Isa, she’s embraced every challenge, proving that with curiosity, determination, and hard work, no goal is out of reach.
👏🏆 Congratulations to Tracy, who is a finalist in the Parts Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #JohnDeereAustralia #RDORoma #CFTech #GreenBlooded #Finalist2025
From an infamous cricket season in Roma to becoming a highly respected John Deere technician, Damian Aspinall has made his mark in Western Queensland.
Raised in Richmond, North West Queensland, Damian grew up around big machinery and began his career with the local council, where his passion for John Deere started. Since joining RDO Equipment in Roma two-and-a-half years ago, he’s become known for his skill, dedication, and customer-first approach.
👏🏆 Congratulations to Damian, who is a finalist in the Construction & Forestry Service Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #DamianAspinall #JohnDeereAustralia #RDORoma #CFTech #GreenBlooded #Finalist2025
Our eCommerce Store person and Delivery Driver, Kaine, recently delivered a mower to a customer on the Sunshine Coast — and his exceptional service didn’t go unnoticed.
From a smooth handover to his friendly and professional approach, Kaine left a lasting impression that truly reflects our value of ‘Build Customers for Life’.
We’re proud to have team members like Kaine representing us out on the road. Keep up the great work!
#CustomerService #TeamAppreciation #BuildCustomersForLife #RDOValues #Teamwork #AboveAndBeyond
From million-dollar yachts to John Deere tractors, Vincent Powditch has worked on it all. Now based at RDO Equipment in Taree South, he’s passionate about helping customers, mentoring apprentices, and solving tough mechanical challenges.
👏🏆 Congratulations to Vincent, who is a finalist in the Agriculture & Turf Service Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #VincentPowditch #JohnDeereAustralia #RDOTareeSouth #AgTech #GreenBlooded #Finalist2025
Every year, the John Deere Technician of the Year Awards celebrate the best in the industry — and we’re proud to have some of the most skilled and dedicated people on our team.
This year, seven RDO team members have been named national finalists, recognised for their commitment to quality, customer service, and technical excellence across Australia and New Zealand.
Congratulations to our 2025 finalists:
• Vincent Powditch – Taree South, NSW
• Damian Aspinall – Roma, QLD
• Cameron Wood – Townsville, QLD
• Tracy Hogan – Emerald, QLD
• Kaylyn Sutherland – Taree South, NSW
• Abbey Smith – Toowoomba, QLD
• Tiffiny Kajewski – St George, QLD
They’ll represent RDO at the final round in Brisbane this September — let’s get behind them! 🏆
#RDOEquipment #JohnDeere #TechnicianAwards #TeamRDO #ExcellenceInAction
Kicking off the week with a few shots from our three-day training session in Goondiwindi last week.
It was a great chance for the team to deepen their product knowledge, share insights, and stay sharp on everything construction equipment.
The Goondiwindi branch continues to support the region with expert advice, quality machinery, and reliable after-sales service — ready to back you on the job, every step of the way.
#rdoequipment #goondiwindi #constructionequipment #teamtraining #productsupport #machinerydealers #civilconstruction #teamrdo
We were proud to host several John Deere executives at our Toowoomba branch recently, giving them a firsthand look at how we support customers in one of Australia`s key farming regions.
From workshop tours to conversations with our team and customers, it was a great opportunity to showcase the people, service, and solutions behind RDO.
Thanks to the John Deere team for stopping by – and to our staff for showing what we’re all about!
In the wake of the recent floods, the strength and resilience of the Taree community has been truly inspiring. At RDO Equipment Taree, we’re proud to be part of this community — and we’re here to help in any way we can.
Over the past few days, our team has been on the ground, helping customers move hay bales and supporting recovery efforts wherever needed. It’s been a team effort, and we’re grateful to be able to contribute during such a challenging time. You may have seen a few of those moments in the photos we’ve shared.
We’re also pleased to share that our branch is now fully operational, and our field service technicians are back on the road, ready to support our customers.
To further assist the community, we’re providing a tractor and a vacuum excavator truck, arriving Monday, for community use. These are available subject to availability, and we encourage anyone who needs a hand to reach out.
If you or someone you know could use our support, please contact the team at RDO Equipment Taree on 02 5594 8000
We’re here — ready to listen, ready to help, and ready to work alongside you.
🚛 Big news for Central West NSW! Inland Truck Centres, part of RDO Equipment Australia, has officially opened a TRP store in Parkes, NSW
TRP (Truck and Trailer Parts) is PACCAR’s trusted second-line parts brand, providing reliable, cost-effective parts for all makes of trucks, trailers, and buses — including Kenworth, DAF, and more.
This expansion is a win for the Parkes region, a key transport and agricultural hub. The new TRP store means faster service, less downtime, and better access to essential parts for local operators — all backed by the expertise of Inland Truck Centres and the broader RDO network.
Congratulations to the Inland Truck Centres team on this exciting step!
