The RDO Service Promise
You’ve invested in a premium piece of equipment, so protect your investment with trusted service and high-quality parts.
At RDO Equipment, we understand the importance of reliability when it comes to your equipment and that downtime means lost revenue. That’s why we aim to get you back on the job sooner with convenient scheduling, fast diagnostics, and efficient repairs.
Our team of highly trained and skilled service experts is ready to partner with you. At RDO Equipment, we value our reputation for quality work and are committed to exceptional customer service.
Whether it’s routine preventative maintenance, annual inspections, or anything in between, our knowledgeable equipment service experts are here to care for your fleet, so you can focus on getting the job done.
The service team you deserve
RDO Equipment has established a network of 28 branch locations servicing various Australian states and territories. Our factory-trained and certified technicians are supported by a team of parts interpreters, schedulers, and product specialists, all working behind the scenes to ensure you get back on the job as soon as possible with parts and workmanship that keep your investment performing at its best.
With RDO Equipment, you have the option of having our team come to you in one of our 100+ service vehicles, or even one of our four planes if you operate in Australia’s most remote or seasonally inaccessible regions. We continue to invest significantly in modern facilities, equipping your local service team to deliver the best outcomes for you. We also have trucks available to assist with transport in many cases.
So, why wait? Partner with RDO Equipment today and experience the difference that quality service and expert care can make. Reach out to your nearest branch or schedule a service through our website, and let us help you keep your equipment running smoothly and efficiently. Your uptime is our priority, and we are dedicated to ensuring your success every step of the way.
As part of our ongoing commitment, RDO now offer a Service Workmanship Guarantee on all standard repair services performed by RDO technicians.
Services to get you up and running
![]() Precision Equipment Support Our precision equipment support team is here to get you up and running. You can reach us on 13 73 63 (13RDOE) between 8:00am – 5:00pm AEST from Monday to Friday. | ![]() Connected Support™ With Connected Support™, know that we’ve got your back when it comes to keeping your John Deere equipment running. Turning on JDLink™ connectivity enables us to provide proactive support and remotely diagnose your John Deere equipment whenever and wherever you are. | ![]() Customer Service ADVISOR™ Customer Service ADVISOR™ is a digital database of operator, diagnostic and technical manuals. This subscription allows users to perform self-repair – all on your own in the workshop or in the field. |
10 reasons to choose RDO Equipment Service
Certified Technicians Service technicians are factory-trained and certified to work on your specific product. | Factory Updates Access to the latest diagnostic information, specifications and factory updates. | Specialised Tooling Access to specialised tooling ensuring the fastest repair times. | Complete Parts Solution A solution for any machine and any budget. | Custom Solutions Direct conduit to the OEM for bespoke issue resolution. |
National Network Our comprehensive network means that chances are, we have a branch near you. | Machine Health Machine health analysis through oil condition monitoring and fault code diagnostics. | Resale Value Maintain the highest resale value of your equipment assets. | Workmanship Guarantee Our quality workmanship is guaranteed. Learn more about our Service Workmanship Guarantee. | Extended Warranty Consider benefits of extended warranty when fitted by our |
Raymond, Archies Produce
We are your partner as you grow and build the world.
Level up your workflow with the S7 800, built to make smarter automation feel effortless.
Smooth controls, intuitive tech and the kind of reliability you want when the job needs to get done right.
Whether it’s precision tasks or full‑on production, the S7 800 keeps everything moving like clockwork.
Efficiency? Dialled in.
Tell us what machine or upgrade you’re planning to add to your fleet in 2026. 👇
Whether it’s a powerful tractor, a new grader or the latest tech for precision agriculture, share your goals and let’s make this year your most productive yet!
SmartGrade™ = precision made simple✅
No masts. No cables. Just integrated tech that helps you grade faster and smarter.
👉 Which would you choose to grade with? Grader or Tracked Loader? Comment below!
#JohnDeere #SmartGrade #HeavyEquipment #ConstructionLife #Earthworks #MotorGrader #TrackedLoader #RDOEquipmentAustralia #JobsiteGoals #ConstructionTech
On this Remembrance Day, we pause to honour the courage, sacrifice, and service of all Australians who have worn our nation’s uniform.
Their legacy lives on in the freedoms we enjoy today and in the hearts of those who continue to serve.
Lest we forget.
#RemembranceDay
We had a chat with José Marchetti from Ecorobotix! He’s one of the minds behind the ARA sprayer and he gave us some incredible insights into how this tech is changing farming for good 🌱🤖
ARA uses AI to target individual plants, cutting herbicide use by up to 95% and helping farmers grow more sustainably.
#RDOEquipment #Ecorobotix #ARA #SmartFarming #AgTech #JoseMarchetti #PrecisionSpraying #SustainableAg #FarmInnovation #PlantByPlant
🚧 Big delivery day at Burnett Heads!
We’ve just dropped off a Manitou MRT-X 2260 Rotating Telehandler to the crew at Christensen Industries. This machine lifts 6 tonnes, reaches 22 metres, and rotates like a crane, making equipment placement a breeze.
Great to catch up with Josh Murrell from Manitou Australia, Brayden Cross from our RDO Bundy service team, and Dale Christensen, who leads the team at Christensen Industries.
Thanks again for the business!
#TelehandlerGoals #ManitouMRT #RDOEQUIPMENT #BundabergBuilds #ChristensenIndustries #WorksiteUpgrade
🌟 Congratulations Damian! 🌟
John Deere Construction & Forestry Service Technician of the Year 🏆
Growing up around machinery in rural Queensland, Damian’s passion led him to RDO Equipment in Roma, where he’s honed his skills on John Deere gear. He’s committed to mentoring apprentices and helping them reach their full potential.
👏 Well done to Damian and all our amazing finalists, you make us proud!
🚜💥 Wrenches out, skills up!
Our Service Techs don’t just fix machines; they keep industries moving. That’s why our training program is next-level. From diagnostics to hands-on repairs, we’re building a crew that’s ready for anything.
Swipe to see what training looks like at RDO 👇
Real tools. Real teamwork. Real growth.
#RDOequipment #TechLife #ServiceTech #HeavyMachinery #JohnDeere #WorkshopVibes #CareerGoals #SkilledTrades #TrainingDay #RDOcrew
🌱 Emerging Crops in Focus! 🌾
We’re proud to be partnering in this exciting Winter Spices Field Walk in Emerald this Thursday, 11th Sept!
🚜 Planting in action with our Monosem planter
🌾 Trials also seeded with Dawn DuoSeed air seeder units
Come check out the tech driving tomorrow’s cropping systems!
#AgTech #FieldDay #EmergingCrops #Monosem #DawnDuoSeed #CropInnovation #CQAg #PrecisionPlanting #FarmingFuture #EmeraldAg
Growing up on her family’s Merino sheep farm, Abbey Smith has always had a deep connection to agriculture. Now a fourth-year service apprentice at RDO Equipment Toowoomba, she’s developing specialised skills in precision agriculture systems that are shaping the future of farming.
Abbey began her journey in the dealership’s tool store and quickly embraced the apprenticeship opportunity. She thrives on the challenge, the variety of her work, and the knowledge that her efforts help farmers and local communities succeed.
👏🏆 Congratulations to Abbey, who is a finalist in the Service Apprentice category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #AbbeySmith #JohnDeereAustralia #RDOToowoomba #ApprenticeTechnician #PrecisionAg #GreenBlooded #Finalist2025
We’re excited to celebrate the move of our RDO Equipment branch into a new home in Emerald. For decades, we’ve had the privilege of working alongside the local farming community, supporting generations of producers with trusted machinery, expertise, and service.
Our new branch is more than just a facility; it’s a space to strengthen connections, serve our customers better, and continue building the heritage and community that make Emerald so special.
We look forward to many more years working alongside the people of Emerald, celebrating the past, and shaping the future together.
📍 2 Chalcedony Road, Emerald QLD
With nearly 16 years’ experience on heavy machinery, Cameron Wood joined RDO Equipment Townsville three years ago and has since built a reputation for outstanding service across North Queensland.
Now working as a Field Service Technician, Cameron thrives on travelling the region to keep customers up and running. His commitment to quality work recently saw him assist five different customers in Richmond in just one week — all to the same high standard.
👏🏆 Congratulations to Cameron, who is a finalist in the Construction & Forestry Service Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #CameronWood #JohnDeereAustralia #MountStJohn #CFTech #GreenBlooded #Finalist2025
Delivery day! Our Lismore branch team just delivered a new CH570T cane harvester to long time John Deere and RDO supporter Damian Macrae of Casino NSW.
A shoutout to Maclean Service Manager Keith Maclaren for sharing his expertise on the handover and all the support from both the Lismore, Bundaberg and Maclean branches.
Damian, and his team of leading hand Jack and operator Brodie, can`t wait to get it into the field - when the ground dries out!
#rdoequipmentaustralia #johndeere #canegrowing #agriculture #aglife #CH570T #caneharvest #harvest #australia #rdoequipment
Just 18 months ago, Tracy Hogan had never been near farm machinery, but today she’s thriving as a Parts Interpreter at RDO Equipment in Emerald, QLD.
With a background in aviation parts and service, Tracy brought with her a strong work ethic and a deep appreciation for agriculture. Since relocating from Mount Isa, she’s embraced every challenge, proving that with curiosity, determination, and hard work, no goal is out of reach.
👏🏆 Congratulations to Tracy, who is a finalist in the Parts Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #JohnDeereAustralia #RDORoma #CFTech #GreenBlooded #Finalist2025
From an infamous cricket season in Roma to becoming a highly respected John Deere technician, Damian Aspinall has made his mark in Western Queensland.
Raised in Richmond, North West Queensland, Damian grew up around big machinery and began his career with the local council, where his passion for John Deere started. Since joining RDO Equipment in Roma two-and-a-half years ago, he’s become known for his skill, dedication, and customer-first approach.
👏🏆 Congratulations to Damian, who is a finalist in the Construction & Forestry Service Technician category for this year’s John Deere Technician Awards.
#RDOEquipment #TechnicianOfTheYear #DamianAspinall #JohnDeereAustralia #RDORoma #CFTech #GreenBlooded #Finalist2025
Our eCommerce Store person and Delivery Driver, Kaine, recently delivered a mower to a customer on the Sunshine Coast — and his exceptional service didn’t go unnoticed.
From a smooth handover to his friendly and professional approach, Kaine left a lasting impression that truly reflects our value of ‘Build Customers for Life’.
We’re proud to have team members like Kaine representing us out on the road. Keep up the great work!
#CustomerService #TeamAppreciation #BuildCustomersForLife #RDOValues #Teamwork #AboveAndBeyond

MyDealer:


